Office Assistance
Track Back Office
Duration 120 hours
Skill Level Intermediate
Language English

About this Course

This course covers various attributes required for an Office Assistant. This course enables one to use the range of Microsoft Office products in the …
Learning Mode: Learn at ALC or at Home

Detailed Course Curriculum

Hands-on module breakdown aligned with MKCL production standards and industry requirements.

  • The Home Tab
  • The Insert Tab
  • The References Tab
  • The Mailings Tab
  • The Review Tab
  • The View Tab
  • Other FeaturesUsing Automatic FeaturesUsing the PDF FormatUsing Forms and Creating TemplatesSecurityWord Processing in Other Languages
  • Using Automatic Features
  • Using the PDF Format
  • Using Forms and Creating Templates
  • Security
  • Word Processing in Other Languages
  • Case Studies
  • The Home Tab
  • The Insert Tab
  • The Page Layout Tab
  • The Data Tab
  • The Review and View Tabs
  • Additional Excel FeaturesSecurityExcel Extensions
  • Security
  • Excel Extensions
  • Case Studies
  • The Home Tab
  • The Insert Tab
  • The Design Tab
  • The Transitions Tab
  • The Animations Tab
  • The Slide Show Tab
  • Other FeaturesSpellings, Views and MastersAdditional File Tab OptionsPowerPoint Extensions
  • Spellings, Views and Masters
  • Additional File Tab Options
  • PowerPoint Extensions
  • Case Studies
  • Navigating the Web
  • Finding Information on the Web
  • Communication Using E-Mail
  • Internet Concepts
  • Unleashing the Power of Internet
  • Configuring an E-mail Account
  • Composing and Sending Mail
  • Receiving, Replying To and Forwarding Mail
  • Organizing Mail
Eligibility Criteria
• Basic knowledge of computers and keen desire to build skills in this field.
• Open to students, job seekers, and working professionals.
Official Certification
• Official MKCL KLiC Certificate upon successful completion of the course and evaluations.
Target Audience & Who Should Join
• Aspiring Office Assistants: Individuals aiming to build a career in administrative support roles across various organizations.
• Students and Graduates: Those seeking to enhance their employability by acquiring practical office management skills.
• Professionals Transitioning to Administrative Roles: Individuals looking to shift their career focus to office administration and support functions.
• Small Business Owners and Entrepreneurs: Individuals managing their own businesses who wish to streamline administrative tasks and improve operational efficiency.
• Administrative Support Staff: Current employees in administrative roles seeking to upgrade their skills and knowledge in office assistance.
• Individuals Preparing for Competitive Exams: Candidates aiming for government or corporate positions that require proficiency in office management and administrative tasks.
• Homemakers and Retirees: Individuals interested in re-entering the workforce or engaging in part-time administrative roles.
Work-Centric Learning Approach
• Step 1: Learners are given an overview of the course and its connection to life and work
• Step 2: Learners are exposed to the specific tool(s) used in the course through the various real-life applications of the tool(s).
• Step 3: Learners are acquainted with the careers and the hierarchy of roles they can perform at workplaces after attaining increasing levels of mastery over the tool(s).
• Step 4: Learners are acquainted with the architecture of the tool or tool map so as to appreciate various parts of the tool, their functions, utility and inter-relations.
• Step 5: Learners are exposed to simple application development methodology by using the tool at the beginner’s level.
• Step 6: Learners perform the differential skills related to the use of the tool to improve the given ready-made industry-standard outputs.
• Step 7: Learners are engaged in appreciation of real-life case studies developed by the experts.
• Step 8: Learners are encouraged to proceed from appreciation to imitation of the experts.
• Step 9: After the imitation experience, they are required to improve the expert’s outputs so that they proceed from mere imitation to emulation.
• Step 10: Emulation is taken a level further from working with differential skills towards the visualization and creation of a complete output according to the requirements provided. (Long Assignments)
• Step 11: Understanding the requirements, communicating one’s own thoughts and presenting are important skills required in facing an interview for securing a work order/job. For instilling these skills, learners are presented with various subject-specific technical as well as HR-oriented questions and encouraged to answer them.
• Step 12: Finally, they develop the integral skills involving optimal methods and best practices to produce useful outputs right from scratch, publish them in their ePortfolio and thereby proceed from emulation to self-expression, from self-expression to self-confidence and from self-confidence to self-reliance and self-esteem!

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