Track
Back Office
Duration
30 hours
Skill Level
Foundation
Language
English, Hindi, Marathi
About this Course
Get started with Google Workspace apps like Gmail, Docs, and Drive. Learn to collaborate and work efficiently in a cloud-based environment.
Learning Mode: Learn at ALC or at Home
Detailed Course Curriculum
Hands-on module breakdown aligned with MKCL production standards and industry requirements.
- What is Gmail? Setting up a Gmail account
- Basic composing and sending emails
- Mail composing and basic formatting
- Email compose features and formatting features
- Attachments and insert link
- Insert emoji and Insert files using Drive
- Insert photo and different sources
- Confidential mode and Signature basics
- Setting signature
- Account display main menu, mail tabs and side panel primary tabs
- Important mails, starred mails and basics of sent mails
- Mail search, Date and Time filters and Attachment filters
- Sent items filters and Scheduled mails
- Drafts, Discard, Spam, and Categories
- All mail, Chats, Trash, Manage labels and Create new label
- Side Panel feature
- Chat and Meet, Density, Theme, and Inbox type settings
- Reading pane options and Email threading
- Language, Page size, Grammar, Spelling and Smart compose
- Vacation responder, Accounts and Import section
- Google Search and Landing page features
- How Google Search works?
- Categories of search in Google Search
- I’m Feeling Lucky, Voice search, Search by Image features
- Google Image Search
- Google Image Search further features
- Google News Search
- Google Videos Search
- Google Books Search
- Google Books Search further features
- Google Shopping Search
- Google Maps Search
- Google Flights Search
- Accessing Google Drive
- Google Drive Interface Desktop
- Various file types in Google Drive
- Converting files to Google Drive
- Uploading Files and Folders Via Web
- Deleting and Recovering Files and Folders
- Creating and Working with Google Drive Folders
- Downloading and printing files
- Searching & Sorting files on Google Drive
- Navigating the interface in Google Docs, Sheets and Slides
- Sharing Files Through Google Drive
- Working with Files Shared with You
- Revision History and Troubleshooting in Google Docs
- Suggested Edits in Google Docs, Sheets, Slides
- Google Drive on smartphones
- Working Offline with Google Drive
- Recover Username and Password
- Automating Tasks in Google Drive using IFTTT
- Using the New Backup and Sync Feature
- What is Google Chat
- Introduction to the user interface
- Introduction to the user interface
- Getting started with Google Chat
- Using Google Chat in your browser
- Using Google Chat in your browser
- Using Google Chat on the Desktop
- Using Google Chat on the Desktop
- Using Google Chat app
- Using Google Chat app
- Using Google Chat in Gmail
- Using Google Chat in Gmail
- More about Google Chat
- Understanding Google Chat symbols
- Understanding Google Chat symbols
- Starting a conversation in Google Chat
- Starting a conversation in Google Chat
- Creating a Space and a Group Conversation
- Creating a Space and a Group Conversation
- What are spaces and group conversations?
- What are spaces and group conversations?
- Tasks in a Space in Google Chat
- Tasks in a Space in Google Chat
- Make a phone call from Google Chat
- Make a phone call from Google Chat
- Google Chat notifications
- Google Chat notifications
- Format your messages
- Format your messages
- Send and share files
- Send and share files
- Search for Google Chat messages
- Search for Google Chat messages
- Send feedback through Google Chat
- Send feedback through Google Chat
- Tips for beginners
- Save time with smart reply suggestions
- Save time with smart reply suggestions
- See if someone is available
- See if someone is available
- Add or remove people to start a new group
- Add or remove people to start a new group
- Mark a message as read or unread
- Mark a message as read or unread
- Intermediate and advanced tips
- What are two modes in Google Chat?
- Google Chat integrations
- Using Google Meet with Google Chat
- Using Google Meet with Google Chat
- Using Google Calendar with Google Chat
- Using Google Calendar with Google Chat
- Using Google Drive and Docs with Google Chat
- Using Google Drive and Docs with Google Chat
- Google Chat hidden features
- More hidden features in Google Chat
- More hidden features in Google Chat
- Navigate Google Chat with keyboard shortcuts
- Delete a conversation in Google Chat
- Difference between various Chat accounts
- Switch to Google Chat from another product
- Google Chat pricing NONE
- Google Chat for Developers
- How secure is Google Chat?
- FAQs on Google Chat
- What is Google Calendar?
- Get started with Google Calendar
- Google Calendar Interface
- View your Day, Week, or Month
- Google Calendar Events
- Create a new Event
- Create a new Event
- All Day Events
- All Day Events
- Repeating Events
- Repeating Events
- Edit, Duplicate, Delete Events
- Edit, Duplicate, Delete Events
- Inviting Guests to events
- Inviting Guests to events
- Adding Google Meet conference to events
- Adding Google Meet conference to events
- Accepting requests to invited events
- Accepting requests to invited events
- Google Calendar Events Settings
- Check guests availability and time
- Check guests availability and time
- Notification Options
- Notification Options
- Setting individual notifications for individual Calendars
- Setting individual notifications for individual Calendars
- Email guests in your event, add notes and guests
- Email guests in your event, add notes and guests
- See Invitation Status in events
- See Invitation Status in events
- Email selection of people
- Email selection of people
- Adding a new Calendar
- Adding a new Calendar
- Creating Events on another Calendar
- Creating Events on another Calendar
- Copy events to multiple Calendars
- Copy events to multiple Calendars
- Display and hide Calendars
- Display and hide Calendars
- Search events
- Search events
- See Other’s Calendar
- See Other’s Calendar
- Subscribe to Calendar
- Subscribe to Calendar
- Share Calendar and Calendar as URLs
- Share Calendar and Calendar as URLs
- Subscribe to Calendar from URL
- Subscribe to Calendar from URL
- Change Calendar colours
- Change Calendar colours
- Calendar of Interest
- Calendar of Interest
- Time zone setting
- Time zone setting
- More Google Calendar events settings
- Personalization, Add-ons, and Links
- Add location
- Add location
- Change Event Owner
- Change Event Owner
- Export and Import Calendars
- Export and Import Calendars
- Text formatting for Notes
- Text formatting for Notes
- Hyperlink options for Notes
- Hyperlink options for Notes
- File attachment options
- File attachment options
- Calendar Add-Ons and Remove Add-Ons
- Calendar Add-Ons and Remove Add-Ons
- Print Options
- Print Options
- Add Zoom Meeting Links to Events
- Add Zoom Meeting Links to Events
- Create Appointment Schedule
- Create Appointment Schedule
- Book an appointment
- Book an appointment
- Book a Room or Resource
- Book a Room or Resource
- Use Google Calendar as a daily planner
- Tackle To-Do List
- Tackle To-Do List
- Jump to a specific date in Google Calendar
- Jump to a specific date in Google Calendar
- Keyboard shortcuts for Google Calendar
- How to turn on keyboard shortcuts in Google Calendar?
- How to turn on keyboard shortcuts in Google Calendar?
- How to change the Calendar Views of Google Calendar?
- How to change the Calendar Views of Google Calendar?
- Keyboard shortcuts to move around your calendar
- Keyboard shortcuts to move around your calendar
- Shortcuts for Calendar Events
- Shortcuts for Calendar Events
- Learn which browsers Google Calendar supports
- Learn which browsers Google Calendar supports
- Introduction and basic access
- Basic access and features
- Basic access and further features
- Features for setting Tasks
- Setting Tasks
- Setting Subtasks
- Creating new list
- Starred Items
- Repeat Function
- Set task using Create
- Sort by Options
- Completing and deleting Tasks
- Deleting Lists, Creating Task via Calendar
- Moving Reminders; Move to Top feature
- Getting started
- Using features
- Creating new task
- Creating new task and other features
- Introduction
- Landing Page and features
- Creating Basic Note
- Note creation and other usable features
- Reminder functionality of Note Keeping
- Collaborator feature of Note Keeping
- Background option in Note Taking
- Add image to Note Feature
- “More” options on Notes
- Note Archive option and “More” options
- Add a Drawing
- Make a Copy, Show Tick Boxes
- Copy to Google Docs; Pinning Notes
- Features and Options on Saved Notes; Standalone Tools on Text Box
- Side Panel Options
- Desktop App top panel features
- Settings options – Notes and Lists, Reminder Defaults, Sharing
- More options in settings
- Google Keep App - Getting Started, Basic Features
- Using features
- Introduction to Google Chrome
- Overview of the Google Chrome web browser
- Overview of the Google Chrome web browser
- Download and Install Chrome
- Download and Install Chrome
- Google Chrome for your phone
- Google Chrome for your phone
- Make Chrome the Default Browser on Windows 11
- Getting to know Google Chrome
- Chrome Settings
- Chrome Settings
- Setting up a default web browser from Chrome settings
- Setting up a default web browser from Chrome settings
- Sign in with Google Account
- Sign in with Google Account
- Advanced sync settings
- Advanced sync settings
- Log out of your Google account and delete the user
- Log out of your Google account and delete the user
- Components of Chrome
- Using tabs
- Using tabs
- Using multiple windows
- Using multiple windows
- Choosing the default search engine
- Choosing the default search engine
- Features of Chrome
- Home button and its options
- Home button and its options
- On start-up options
- On start-up options
- Zoom in and out webpages
- Zoom in and out webpages
- Download and manage files
- Download and manage files
- Save link as
- Save link as
- Change default Download location and Download settings
- Change default Download location and Download settings
- Sharing webpage URL
- Sharing webpage URL
- Enable and Disable Pop-up Blocker
- Enable and Disable Pop-up Blocker
- Translate Options
- Translate Options
- Language settings
- Language settings
- Printing web pages
- Printing web pages
- Managing Bookmarks
- Bookmarks and bookmarks bar
- Bookmarks and bookmarks bar
- Managing bookmarks
- Managing bookmarks
- Quick import options
- Quick import options
- Export bookmarks
- Export bookmarks
- Importing bookmarks from bookmarks File
- Importing bookmarks from bookmarks File
- Save browser session
- Save browser session
- Mute site
- Mute site
- Adding Extensions
- Adding and using extensions
- Adding and using extensions
- Pin, unpin and remove extensions
- Pin, unpin and remove extensions
- Managing History
- Accessing history list
- Accessing history list
- Removing specific and all history
- Removing specific and all history
- Account History in Google Account
- Account History in Google Account
- Disable and Delete Browser and Google Search History
- Disable and Delete Browser and Google Search History
- Setting up cookies and cache
- Setting up cookies and cache
- Passwords and Autofill
- Save password options
- Save password options
- Manage passwords
- Manage passwords
- Autofill feature
- Autofill feature
- Site settings and others
- Clear browsing data from Computer
- Clear browsing data from Computer
- Site settings
- Site settings
- Incognito window
- Incognito window
- Reset settings
- Reset settings
- Group tabs
- Group tabs
- Full-screen
- Full-screen
- Chrome theme
- Chrome theme
- Font settings
- Font settings
- Viewing page source
- Viewing page source
- Just read extension
- Just read extension
- Advanced Features
- Inspect tool and developer tool
- Inspect tool and developer tool
- Open and Save PDF Files
- Open and Save PDF Files
- Merging PDF files
- Merging PDF files
- Add and manage multiple users
- Add and manage multiple users
- Task manager
- Task manager
- Editor for Docs
- Editor for Docs
- Cast to other devices
- Cast to other devices
- Google Chrome Remote desktop
- Google Chrome Remote desktop
- Common issues with solution
- Introduction
- What you need to start Google Meet
- Getting Started with Meet
- Sign in and launch Meet
- Sign in and launch Meet
- How to start a Meeting on Google Meet
- How to start a Meeting on Google Meet
- Add people to a meeting
- Add people to a meeting
- Join a meeting from an invitation
- Join a meeting from an invitation
- Schedule a meeting for the future in Google Calendar
- Schedule a meeting for the future in Google Calendar
- Create a meeting for later
- Create a meeting for later
- Different Ways to Join in a Meeting
- Different Ways to Join in a Meeting
- Collaborate in a Meeting
- Adjust the screen layout
- Adjust the screen layout
- Manage participants
- Manage participants
- Admit or deny entry
- Admit or deny entry
- Meeting controls
- Meeting controls
- Use Google Meet with Docs, Sheets, Slides, & Jamboard
- Join meeting from Doc, Sheet, Slides, or Jamboard
- Join meeting from Doc, Sheet, Slides, or Jamboard
- Transfer meeting into Doc, Sheet, Slides, or Jamboard
- Transfer meeting into Doc, Sheet, Slides, or Jamboard
- Present from Doc, Sheet, Slides, or Jamboard
- Present from Doc, Sheet, Slides, or Jamboard
- Share link for Docs, Sheets, or Slides
- Share link for Docs, Sheets, or Slides
- Start a new meeting from Doc, Sheet, Slides, or Jamboard
- Start a new meeting from Doc, Sheet, Slides, or Jamboard
- Google Meet Other Paid Features
- Breakout Rooms
- Breakout Rooms
- Polls
- Polls
- Google Meet Q&A
- Google Meet Q&A
- Google Meet Mobile Version
- Introduction to Jamboard
- Overview of Jamboard
- Overview of Jamboard
- Benefits of Jamboard for education
- Benefits of Jamboard for education
- Setting up a Jamboard accounts
- Setting up a Jamboard accounts
- Accessing Jamboard on different devices
- Accessing Jamboard on different devices
- Basic tools and features
- Navigating the Jamboard Interface
- Navigating the Jamboard Interface
- Save and Rename Jamboard Files
- Save and Rename Jamboard Files
- Downloading files as PDF or Removing Files
- Downloading files as PDF or Removing Files
- Removing files in Jamboard
- Removing files in Jamboard
- File View Option in Homepage
- File View Option in Homepage
- Using pen tool
- Using pen tool
- Undo, redo and Zoom Option
- Undo, redo and Zoom Option
- Eraser and clearing frame tool
- Eraser and clearing frame tool
- Using and Managing Sticky Notes
- Using and Managing Sticky Notes
- Selection Tool
- Selection Tool
- Changing Order of Layers
- Changing Order of Layers
- Uploading Image from Local Storage
- Uploading Image from Local Storage
- Using Image URL to Insert Image
- Using Image URL to Insert Image
- Inserting Image from Camera Connected to your Computer
- Inserting Image from Camera Connected to your Computer
- Inserting Image from Google Image Search
- Inserting Image from Google Image Search
- Inserting Image from your Google Drive Cloud Storage
- Inserting Image from your Google Drive Cloud Storage
- Inserting Images from your Google Photos
- Inserting Images from your Google Photos
- Drawing and Modifying Shapes
- Drawing and Modifying Shapes
- Working with Text Box
- Working with Text Box
- Using Laser Tool
- Using Laser Tool
- Changing Background
- Changing Background
- Adding, Removing and Managing Frames
- Adding, Removing and Managing Frames
- Downloading Frame as an Image
- Downloading Frame as an Image
- Making a Copy of Jamboard File
- Making a Copy of Jamboard File
- Sharing Files with Other People
- Sharing Files with Other People
- Transferring Ownership to Other People
- Transferring Ownership to Other People
- Removing Shared Accesses
- Removing Shared Accesses
- Collaborate with Other Users in Real Time
- Collaborate with Other Users in Real Time
- Generating a Shared Link
- Generating a Shared Link
- Access Version History and Restore Versions
- Access Version History and Restore Versions
- Recovering deleted files
- Recovering deleted files
- Introduction
- Basic Access
- Basic Access 2; Basic Feature Overview
- Uploading Photographs
- Photo Upload Options – Upload from Computer, Upload from Drive, Page Refresh
- Photo Upload Options – Uploading from Drive, Navigation, Auto back-up
- Side Panel options
- Further features of Explore
- Sharing options
- Side Panel options – Create Shared Album, Sharing Links
- Side Panel options – Partner Sharing, Choosing Photos
- Favourites features
- Favourites Actions features
- Library Features – Accessing albums, Create Album, Select Photos
- Library Features – Further actions on albums
- Library Features – Getting started with Utilities functions
- Library Features – Utilities – Create Movies, Animations, Move to Archive
- Library Features – Utilities – Import Photos, Download Desktop App, Collecting and Sharing
- Archive function
- Bin function
- Google News Website
- Introduction
- Introduction
- Overview of Google News
- Overview of Google News
- Getting Started with Google News
- Getting Started with Google News
- Google News interface
- Google News interface
- Google News homepage
- Google News homepage
- Finding and reading news stories
- Finding and reading news stories
- Personalizing your news feed
- Personalizing your news feed
- Following option
- Following option
- News showcase
- News showcase
- Google News categories
- Google News categories
- Google News settings
- Google News settings
- Google News Application
- Google News App on Mobile
- Google News App on Mobile
- Set up your news feed
- Set up your news feed
- Headlines option
- Headlines option
- Following option and Newsstand option
- Following option and Newsstand option
- Show up in Google News
- Show up in Google News
- Google News Publishing
- Appear on different news surfaces
- Appear on different news surfaces
- Ranking within Google News
- Ranking within Google News
- Google News policies
- Google News policies
- Understanding Google News algorithm
- Understanding Google News algorithm
- Articles to show up in Google News
- Articles to show up in Google News
- Tips for optimizing articles for Google News
- Tips for optimizing articles for Google News
- Best practices for headlines, summaries, and structure
- Best practices for headlines, summaries, and structure
- Credibility of news sources in Google News
- Credibility of news sources in Google News
- What is Google Lens?
- Steps to use Google Lens
- Features of Google Lens
- Google Lens App Integration
- Uses of Google Lens
- Google Lens Today
- Google Lens and translation
- Text recognition
- Google Lens pros and cons
- Google Lens Tips and tricks
- Google Lens User Experiences
- Introduction to Google Assistant
- Accessing Google Assistant on a phone
- Voice, languages, and lock screen settings
- Routines, reminders, and music settings
- Introduction to “You” section
- “Your Places” and “Transport” settings
- “Your People” and “News” settings
- Payments, Food and Drink, Accounts and Devices
- Accounts, Assistant Voice and Sounds, and Basic Info
- Default Calendars and Conversation settings
- Family Bell and General settings
- Notes and Lists, Notifications and Photos settings
- Podcasts, Purchases, Reservations and Shopping list
- Shortcuts, Stocks, and Videos
- Weather, Wellness, Your Apps, and Your Data
- Introduction
- Objectives
- The purpose of the Google Maps app
- Looking for directions using Google Maps
- Exploring the area around you using Google Maps
- Using Google Maps to report a business or place
- Some important settings in Google Maps
- Saving addresses, configuring other settings
- More settings and using Satellite maps
- Some more features of Google Maps
- Everything about your profile
- Improve the accuracy of your timeline
- Sharing your location
- Requesting someone their location
- Location-sharing notifications
- Offline maps in Google Maps
- Business settings in Google Maps
- Outcome
- Introduction
- Objectives
- Purpose of the Google Play Store
- Download and use various apps using Google Play Store
- Various settings in Google Play Store
- More settings and updating apps on Play Store
- Various settings available in Google Play Store
- Parental controls and why are those necessary
- Paid and unpaid apps
- Cancel the app purchase and get a refund
- Protect your phone from malicious software
- Introduction
- Purpose of the Google Contacts app
- Store contacts in the Google Contacts app
- Store more details in a contact card
- Sort the contacts in Google Contacts
- Configure the Google Contacts settings
- Import, export and restore contacts
- Managing google contacts app on the desktop
- Outcome
Eligibility Criteria
• Basic knowledge of computers and keen desire to build skills in this field.
• Open to students, job seekers, and working professionals.
• Open to students, job seekers, and working professionals.
Official Certification
• Official MKCL KLiC Certificate upon successful completion of the course and evaluations.
Work-Centric Learning Approach
• Step 1: Learners are given an overview of the course and its connection to life and work
• Step 2: Learners are exposed to the specific tool(s) used in the course through the various real-life applications of the tool(s).
• Step 3: Learners are acquainted with the careers and the hierarchy of roles they can perform at workplaces after attaining increasing levels of mastery over the tool(s).
• Step 4: Learners are acquainted with the architecture of the tool or tool map so as to appreciate various parts of the tool, their functions, utility and inter-relations.
• Step 5: Learners are exposed to simple application development methodology by using the tool at the beginner’s level.
• Step 6: Learners perform the differential skills related to the use of the tool to improve the given ready-made industry-standard outputs.
• Step 7: Learners are engaged in appreciation of real-life case studies developed by the experts.
• Step 8: Learners are encouraged to proceed from appreciation to imitation of the experts.
• Step 9: After the imitation experience, they are required to improve the expert’s outputs so that they proceed from mere imitation to emulation.
• Step 10: Emulation is taken a level further from working with differential skills towards the visualization and creation of a complete output according to the requirements provided. (Long Assignments)
• Step 11: Understanding the requirements, communicating one’s own thoughts and presenting are important skills required in facing an interview for securing a work order/job. For instilling these skills, learners are presented with various subject-specific technical as well as HR-oriented questions and encouraged to answer them.
• Step 12: Finally, they develop the integral skills involving optimal methods and best practices to produce useful outputs right from scratch, publish them in their ePortfolio and thereby proceed from emulation to self-expression, from self-expression to self-confidence and from self-confidence to self-reliance and self-esteem!
• Step 2: Learners are exposed to the specific tool(s) used in the course through the various real-life applications of the tool(s).
• Step 3: Learners are acquainted with the careers and the hierarchy of roles they can perform at workplaces after attaining increasing levels of mastery over the tool(s).
• Step 4: Learners are acquainted with the architecture of the tool or tool map so as to appreciate various parts of the tool, their functions, utility and inter-relations.
• Step 5: Learners are exposed to simple application development methodology by using the tool at the beginner’s level.
• Step 6: Learners perform the differential skills related to the use of the tool to improve the given ready-made industry-standard outputs.
• Step 7: Learners are engaged in appreciation of real-life case studies developed by the experts.
• Step 8: Learners are encouraged to proceed from appreciation to imitation of the experts.
• Step 9: After the imitation experience, they are required to improve the expert’s outputs so that they proceed from mere imitation to emulation.
• Step 10: Emulation is taken a level further from working with differential skills towards the visualization and creation of a complete output according to the requirements provided. (Long Assignments)
• Step 11: Understanding the requirements, communicating one’s own thoughts and presenting are important skills required in facing an interview for securing a work order/job. For instilling these skills, learners are presented with various subject-specific technical as well as HR-oriented questions and encouraged to answer them.
• Step 12: Finally, they develop the integral skills involving optimal methods and best practices to produce useful outputs right from scratch, publish them in their ePortfolio and thereby proceed from emulation to self-expression, from self-expression to self-confidence and from self-confidence to self-reliance and self-esteem!
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